Feel cheated
I thought I was getting a pair of earrings. I think for the price it is very poor value for money. It was for my daughter’s birthday. She was very disappointed.
NUE Hoops2
Hi Linda! Thank you so much for taking the time to share your feedback with us. We're genuinely sorry to hear that your daughter was disappointed with the Ariel charm, and that it didn't meet your expectations. We want to make sure our customers are fully informed, so on our website, we do mention that charms are sold individually to allow for mixing and matching. You can find this information under "Need to know" on every product page. Your feedback on the product quality is valuable to us, and we'll definitely share it with the relevant team. We truly appreciate your honesty and hope to make your experience better next time. Nathalia