Shipping policy

Fulfilling your order

We'll usually pack your order the next working day, this may vary depending on demand, but in general, it will be wrapped and dispatched the next working day. When your order has been dispatched you'll receive a shipping notification and it will be on its way to you. Once it has been shipped, it will be up to our delivery partner to get it to you. 

UK shipping - Please Note - Royal Mail deliveries might be subject to delays due to the industrial action

Royal Standard: £4.50, or free if your order is over £75. Your parcel could arrive in 2-3 working days but this is not guaranteed. Its journey will be tracked, and if lost, we can replace it. 

Courier Next Working Day. This service is fully tracked and interactive with estimated delivery hour, and the option for "safe place" and "leave with a neighbour" delivery. To guarantee next-day delivery this order must be placed before Midday GMT the day before you want to receive it. This does not include Saturday delivery.

Saturday delivery £20 - if your order is placed before midday on a Friday and you need it for the Saturday please choose this option.

EU customers - customs & taxes

Please note that as of 14th February 2024 we no longer cover international shipping charges. Customers are accountable for settling the applicable import taxes and duties upon the arrival of their orders in the destination country. Occasionally, orders may encounter delays in customs clearance. Regrettably, this aspect is beyond our jurisdiction, yet we endeavor to ensure timely delivery of all items to our customers.

International customers (non-EU) - customs & taxes

Customs charges may apply to orders shipped outside the UK or EU. These will vary from country to country. You will be contacted by your delivery carrier if there's a customs charge to pay.

 

International Shipping

International Express:

Different prices apply depending on where you are, your parcel can arrive in as little as 2 days and the service starts at £20.

International Standard:

This is a road rate for the EU only and will take 4-6 days to arrive. The cost will depend on where you are.